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Privacy Policy

How we collect, use and protect your information.

Last updated: 25 March 2026

1. Who We Are

The Carbon Workbench is a UK-based service operated from Bristol, United Kingdom. Contact us at hello@thecarbonworkbench.com.

2. Information We Collect

Account information

When you create an account, we collect your email address and password (stored securely via Clerk authentication). We do not store passwords in plain text.

Usage data

We may collect information about how you use the Service, including which tools you use and general usage patterns, to improve the product.

Project data

Any project details, calculations or notes you enter are stored in your browser's local storage and optionally backed up to your account. This data is yours and is not shared with third parties.

Payment information

Payments are processed by Lemon Squeezy. We do not store your card details. Lemon Squeezy's privacy policy applies to payment processing.

3. How We Use Your Information

  • To provide and operate the Service
  • To send transactional emails (account confirmation, password reset, subscription receipts)
  • To respond to support requests
  • To improve the Service based on aggregate usage patterns
  • To comply with legal obligations

We do not sell your personal data. We do not use your data to serve advertising.

4. Cookies

We use essential cookies required for authentication (via Clerk) and session management. We do not use tracking or advertising cookies. You can disable cookies in your browser settings, though this may affect authentication functionality.

5. Data Retention

We retain your account information for as long as your account is active. Project data stored in local storage remains on your device and is controlled entirely by you. If you delete your account, we will remove your personal information within 30 days.

6. Your Rights (UK GDPR)

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Data portability

To exercise any of these rights, contact us at hello@thecarbonworkbench.com. We will respond within 30 days.

7. Third-Party Services

  • Clerk - authentication and user management (clerk.com/privacy)
  • Lemon Squeezy - payment processing (lemonsqueezy.com/privacy)
  • Netlify - website hosting (netlify.com/privacy)

8. Security

We use industry-standard security practices including HTTPS encryption, secure authentication via Clerk, and no storage of sensitive payment data. However, no internet transmission is completely secure and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy. Material changes will be notified by email or prominent notice on the Service.

10. Contact

Privacy questions: hello@thecarbonworkbench.com

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